Updates

Fall Lodging Operations Update

/ Joelle Silver

9/23/2020

Many things have changed since March 15, and will continue to in the coming months. I would like to thank the Grand Summit Owners for your patience and understanding as our operations in the hotel have evolved. You will recall in an update from the Grand Summit Homeowners Association that the Grand Summit would continue to welcome owners during this business interruption, Space Available was expanded, and unfortunately there was no demand for retail reservations. All of that is still the case, but we have some good news to share about group business.

Recently, the sales team at Sunday River has been able to contract a group that will be staying in the hotel through the month of October. We don’t know exactly how many rooms they will need, but our best information at this time is up to 40 rooms per night. The rooms will be assigned based on the system we have always had in place, which is a rotation in the Springer Miller system based on owners in good standing who have their units in the rental program.

This group business allows us to plan ahead; we will know before they arrive how many rooms they will need and can properly plan labor, maintenance and supplies associated with additional reservations. This group business will allow us to continue our focus on savings by limiting whole hotel system usage. This will allow us continued savings in electric, propane, and labor costs. We will continue to remain unavailable for general retail reservations until interest increases. This opportunity allows us an ideal transition back to normal operations as winter approaches.

We anticipate that the pool and fitness room will see an increase of use during October. Current capacity limits for these locations will remain and we ask that everyone please continue to call ahead for availability. Beginning October 1, the pool will return to the standard operating hours of 10AM-10PM to help with the increased traffic. Stay happy, healthy, and hopeful during these times.

Warm regards,

Bryan Kendall
Grand Summit General Manager

Extended Covid-19 Space Available Services

/ jgraysun

Dear owners,

We have elected to continue the extended Covid-19 Space Available Services.

These protocols, originally posted on June 10th, give you the opportunity to stay for an extended time frame, up to 7 days, on Space Available. You are able to request either the Summit hotel or the Jordan hotel, and may stay in a unit equivalent to, or smaller than, what you own.

Requirements for requesting Space Available

  1. You must put your Space A request in at least 5 days in advance, to allow our limited team time to prep a room for you.
  2. Your dues must be paid in full in order to make use of this privilege.
  3. In order to request Space Available you must use this link: https://sundayriver.wufoo.com/forms/owners-request-form/

We will not be allowing walk-ins or any booking for Space A within the 5 day time frame. At this time, if you do make a Space A reservation and cancel within 72 hours you will be charged the set-up fee, so please plan accordingly.

Thank you all for all of your continued support.

 

Kindly,

Jenny Gray

Director of Owner Services

ownerservices@sundayriver.com

8/27/2020

Notice of Open Positions on the Board of Directors

/ jgraysun

Grand Summit Condominium Association

Notice of Open Positions on the Board of Directors

Please be aware, there will be three (3) openings on the Board of Directors as of the annual meeting in September, 2020.   These are elected positions, and are open to all Grand Summit Hotel homeowners in good standing.

The terms of Karen Geraghty, Ken Block, and Corey Lewis are currently expiring.  Both Karen and Corey have expressed interest in running for re-election to the board. Ken has decided not to re-run.

If you are interested in running for the Board of Directors, please submit a brief resume/letter of interest to Jenny Gray at The Grand Summit Hotel via email; ownerservices@sundayriver.com  . Please also send a copy to the Board’s secretary, Cindie Aadland via e-mail; aadrich@comcast.net. The resumes need to be received by August 19, 2020 in order to be processed for the annual meeting in September.

Responsibilities on the board include attendance at the annual meeting in September and the annual spring budget meeting held in April. The Board also meets several other times during the calendar year and conference calls are scheduled intermittently to attend to any outstanding business. Officers are elected immediately following the annual meeting in September.

Temporary Space Available Guidelines-Beginning July 1st, 2020

/ jgraysun

 

 

 

Space Available Guidelines

Thank you for being loyal owners and guests of Sunday River.
With the changes that have happened over the past few months due to the impact of COVID-19 Sunday River wants to provide owners with expanded space available services.
We will be extending your Space Available privileges (Space A) up to a 7 day stay at the Grand Summit or Jordan Hotel. These new guidelines will begin July 1st 2020. You must request your Space A stay 5 days in advance by using the Space Available Request link on the Owner Services Page, summitowners.net page, or jordanowners.net page. We will not be allowing walk-ins or any booking for Space A within the 5 day time frame. At this time, if you do make a Space A reservation and cancel inside of 72 hours you will be charged the set-up fee, so please plan accordingly.
These expanded Space Available guidelines are temporary and in response to the impact of COVID19 on Sunday River’s business levels and will revert to our usual rules and regulations on September 1st 2020. We will review the end date in August and let you know if we will extend it based on the current situation with COVID-19.
Per usual, only owners in good standing will be able to take advantage of this service, so please make sure your dues are paid in full before submitting your request. You can reach out to kmyers@sundayriver.com to make these payments.
Space Available, and unit availability is based on management’s discretion.
Thank you all and be well!

Jenny Gray                                                                                      Bryan Kendall
Jordan Hotel GM                                                                         Summit Hotel GM
Director of Owner Services

6/10/2020