Lisa Gammon Happy Winter from Sunday River!
We are in the peak of the winter season – lifts are spinning, snow is falling, and our Happy Place is in its prime.
We are excited to bring you the 2023 Winter Owner’s Newsletter with exciting renovation updates, upcoming Owner events, helpful links and tips and tricks that will assist in making ownership smoother.
Thank you for your continued support of Sunday River and the Grand Summit Hotel! We have enjoyed serving you this winter!
Kind regards,
Sunday River Owner Services
ownerservices@sundayriver.com
Owner News
We’re Here to Serve You!
The Owner Services team is here to serve our valued Jordan owners throughout the winter. Joelle, Lisa and Chelsea are available 7 days a week and can provide the following services to owners:
- Reservation changes, cancellations, confirmations
- Owner contact information updates
- Space A requests
Credit Card Maintenance Fee (dues) Payments via phone- Rental income questions, statement questions, tax information questions.
- General Sunday River operations information and questions
- Much more!
Please make Owner Services your first contact for anything owner related, we are available seven days a week for all of your owner needs. We are always happy to assist!
Owner Services Contact Information
e: ownerservices@sundayriver.com (fastest response time)
p: 207.824.5307
Owner Portal Tips
Check out our Owner Portal Tips page. Here it shows you what the color coding on the calendar means, how to book an owner reservation online, and more.
For questions about the portal or help with your log in please contact Owner Services.
Frequently Asked Questions
Can I change my check out date through the Owners portal? No. You can only book owners stays. To make changes, please contact Owner Services.
What does in-house mean? In house means there is currently a retail reservation in your unit.
Why does it say ‘Owner not allowed to book’? This can happen for a few different reasons. 1. Owner Services needs to adjust a setting in your account. 2. The room type you are looking to book is filling up. Contact Owner Services to book your unit. 3. Your desired check in date is less than 72 hours away.
Need Something Fixed?
For non-emergency maintenance requests please complete the Owner Maintenance Request Form and the Owner Services team will initiate your request. For emergency maintenance requests during your stay, please contact the Front Desk by dialing ‘0’ or 207.824.3500.
Update Your Contact Information
Don’t miss out on important mailings, updates, and Grand Summit Hotel information!
Make sure the Owner Services Team has your updated contact information.
Update your information HERE
Hassle Reducing Options For Receiving Your Rental Income
Sick of the hassle of getting your Rental Income checks in the mail? Below are two hassle-free options for receiving your rental income!
Assign Rental Income to Your Maintenance Fees
When you assign rental income, we apply rental income towards the balance of your maintenance fees.
To sign up please fill out and return the assignment of rental income form to Owner Services. Assignment of rental income paperwork can also be found on the HOA Documents page.
Rental Income Direct Deposit
We are now offering direct deposit of your rental check!
To sign up please fill out and return the direct deposit paper work including a voided check to Owner Services. Direct deposit paperwork can also be found on the HOA Documents page.
Travel the World – Timeshare Exchange Opportunities
Have you thought about trying Boyne Vacation Club but haven’t taken advantage of this owner benefit yet? Now is the perfect time to try out one of the best kept secrets at Boyne. Don’t miss out on this opportunity to try Boyne Vacation Club.
For more details or to sign up, call Diana Troxel, the Boyne Vacation Club Manager, at 231.373.2287
Renovation Updates
Your Newly Renovated Owners’ Lounge!
The Crown Club renovation is complete! We have had a great time showing off your newly renovated Owner space through morning coffee hours and afternoon cocktail hours. Thank you to all who attended!
If you haven’t had a chance to visit the new Crown Club, please visit our Matterport Tour. Drag your mouse up, down and around to view all angles of the room. Click on the white circles to navigate through the space.
Here are a few before and after’s of the Crown Club – What a difference!
We want to hear from you! If you have questions, comments or feedback about the Grand Summit Renovation please use our Feedback Form.
Model Room Completed
After a great deal of planning, hard work and anticipation, the Grand Summit Model Room is now complete and ready to be showcased to owners! We will have the Model Room available for Open Houses for Saturdays throughout the month of March, with a midweek date later in the month to be announced. We will also have a virtual tour and additional pictures available soon. We can’t wait to share the updated space with you and hear your feedback!
Hotel & Resort Updates
Eat, Drink and Be Merry!
Celebrate a successful day on the hill with a few dining options from the comfort of our hotel. Be sure to check out the new menu at Camp.
The Last Run Room is back and better than ever! Owners get priority reservations in an Igloo from 5-9 when they make a reservation two weeks ahead of their desired reservation date. Please reach out to Owner Services to reserve. Check out Resort Dining options for more information.
Jordan 8 is in!
The long-awaited Jordan 8 has been live since December 26th 2022. So far, it has been an asset to skiing at the Jordan Bowl and has been enjoyed by many guests, as well as Betty and Eddy.
Up next, Barker 6 Winter 2023/2024
The Barker 6, one of the most advanced and fastest 6-person chairlifts in North America, will take to the slopes for the winter of 2023-24. A Doppelmayr D-Line design, the lift will feature ergonomic heated seats, an automatically lowering and locking restraining bar, weather-blocking bubbles in our signature Sunday River Red, and improved wind resistance.
Servicing beloved terrain from White Cap to North Peak, the Barker 6 will whisk skiers to the summit of Barker Mountain, providing a fast and comfortable ride from one of the most popular base areas at the resort.
Local Highlights
Good Eats Spotlight – Cho Sun Sushi Bar & Grill
Cho Sun Sushi Bar & Grill : If you’re in the area – be sure to check out!
Our favorite time of day to visit: I prefer going as soon as they open at 5!
Our favorite menu item: Spicy Tofu Tempura Roll to start, Bokkeum with Chicken for an entree, and their strawberry fried ice cream for a dessert.
Our favorite thing about Cho Sun: I like that Cho Sun fits any mood I’m setting for a meal. The front of the house is a more intimate and romantic atmosphere. The back has a bar that has sports playing with music and lots of laughs.
In Maine, Rocks are a Girl’s Best Friend.
SUNDAY RIVER GEMS has been a staple in the Bethel area since opening in 1992. They offer a variety of rock specimens (mostly local), jewelry, and home décor. Their hours may vary. Look at their Facebook page Sunday River Gems for the most up to date information. Stop in on your way to the Summit and support this local business.
251 Sunday River Road Newry, ME 04261 207-824-3414
Get Your Energy at Black Diamond Nutrition
Black Diamond Nutrition is our Owner Services Manager, Lisa’s, new favorite spot in town. Located at 32 Parkway Road in Bethel, they offer energizing tea, hydrating tea, protein shakes, protein iced coffee perfect for a refreshment before or after a day on the slopes. They are open 7 days a week.
Owner Events
South Wing Happy Hour
Along with exciting renovations in the Owners Crown Club and the Model Room, Sunday River has completely renovated the Grand Summit ballroom. Join us on Saturday, April 8 for South Wing Happy Hour for conversation and a tour a tour of our spectacular new ballroom!
Model Room Open Houses
We are so excited to announce the Model Room will be open to owners on dates throughout the month of March! Please join us.
Ski with the General Managers
Take a few runs with your Grand Summit General Manager, Bryan Kendall, and VP of Lodging, Meredith Harrop. Meet us slope side by the igloos on Saturday, March 11 and hit the slopes from 8am to 10am.
Helpful Links
