Joelle Varnum Dear Owners,
We wanted to provide a quick update and thank you for your patience.
Our team is currently experiencing a higher-than-normal volume of emails and phone calls. We are working diligently to respond to each inquiry as quickly and thoroughly as possible. At this time, please allow 3–5 business days for a response.
For the fastest assistance, we recommend reaching out via email, as this allows us to review your account details carefully and respond as efficiently as possible. If you would prefer to speak with someone directly, you may also schedule a dedicated time with our Owner Services team using our new booking link. This ensures we can give you our full attention at a time that works best for you.
As a reminder, updated 1099-MISC forms were mailed over the past week. These forms replace the previously distributed 1099-NEC documents. The 1099-NEC forms were not submitted to the IRS. The newly issued 1099-MISC forms will be the official documents filed. If you do not receive your 1099-MISC within the next 7–10 business days, please let us know.
If you have an urgent reservation matter, many reservation changes and updates can be made directly through the Owner Portal for immediate assistance.
We truly appreciate your patience and understanding as we work through each request carefully. If you have questions regarding your 1099-MISC, please don’t hesitate to reach out, we will respond as soon as possible.
Thank you for your continued partnership.
Warmly,
Joelle Varnum
Sunday River Owner Services